Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to Isha Marine International. Following situations may arise:
We encourage the Buyer to review the listing before making the purchase decision. In case of Buyer orders a wrong item, the Buyer shall not be entitled to any return/refund. The return could also result in a refund of money in most of cases.
The buyer needs to raise the refund request within 10 days from the date of payment realization. Once the Buyer has raised a return request by contacting us.
Definition: Replacement is the action or process of replacing something in place of another. A Buyer can request for replacement whenever he is not happy with the item, the reason being Damaged in shipping, Defective item, Item(s) missing, wrong item shipped, and the like.
The buyer needs to raise the replacement request within 10 days from the date of delivery of products. Once Buyer has raised a replacement request by contacting Us on the Number provided on the Website. Once the replacement request has been raised, the following steps shall be followed:
Once the return accepted from our end. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes two business days for the refund to be processed and 3-5 business days for the refund amount to show up in your direct payment method.
100% Payment Protection: If not satisfied with your purchase? Facing an issue with your item? Get 100% payment protection on your purchases.